Global Leadership Organization for Chief Executives

Developing a Coaching Culture

Duration: 8 months

Challenges/ Situation:

A global mid-size organization received feedback from its employees about a lack of leadership support, workplace burnout, and job stress that was leading to crucial goals being missed and risk of employee turnover.  They also had not previously engaged coaches on an org-wide level and did not yet have a coaching culture throughout the organization. Some of the main goals were to create a coaching offering that:

• Applied to a global audience

• Was responsive to team/organizational needs as well as the unique needs of the individuals

• Was easy to engage with, compelling, and effective for already overwhelmed leaders

• Engaged different stakeholders

  • Leaders and staff at the organization in diverse roles and career stages

  • Group of external executive coaches assembled to help deliver the coaching

Approach:

After assessing some of the root causes, we aligned with the client on creating and launching a program to provide leadership coaching at scale across role levels and across the globe in order to drive the most impact.

The Work:

Successfully designed and delivered a coaching program for 100 employees at a global mid-size organization, focused on assessing and managing work-life integration.  Additionally, created the process and onboarding for both the international contract coaches and coachees of the program.  

The goal of the program was to provide leadership coaching at scale across role-levels and across the globe. This project was scoped in response to employee engagement survey feedback about a lack of leadership support, workplace burnout, and job stress. 

Outcomes:

• Higher employee engagement scores

• Action steps identified that individuals and leaders could take to make shifts in the work culture to retain top talent

The project culminated in the creation of insight reports that were delivered to Sr. Leadership about the aggregated themes that emerged from the program as well as recommended action steps to transform work culture and retain top talent.